Rod Cherkas - Setting Your Professional Goals for the Second Half of the Year: A Guide for Chief Customer Officers and Their Teams

Goal Setting for Chief Customer Officers in the Second Half of the Year

As we enter the second half of the year, many of us are reflecting on our professional goals. When it comes to goal setting for Chief Customer Officers, we must ask ourselves questions to ensure we’re on the right track. How do we measure success? Are we aligned with our managers on this definition? Are we positioning ourselves for potential promotions, bonuses, or an expanded scope going into 2024?

Goal Setting for Chief Customer Officers

To help with this process, I’ve created a goal-setting template that’s available for download from the HelloCCO website. This easy-to-use guide is designed to facilitate effective goal-setting discussions with your manager, based on the strategies detailed in my book, “The Chief Customer Officer Playbook“.

The template and accompanying guide can help you in the following ways:

 

1. Discover Skills and Strategies for Your Career Growth:

The goal-setting guide is aimed at helping you identify key skills and strategies that can fuel your career growth. As a Chief Customer Officer (CCO) or a post-sale leader, understanding these elements is vital for success.

2. Learn How to Use Those Skills to Achieve Your Business Goals:

It’s one thing to discover your strengths, but it’s another to apply them effectively to meet your business objectives. The guide provides practical advice on translating these skills into tangible results.

3. Improve Your Ability to Discuss These Goals with Your Manager:

Open and constructive communication with your manager is crucial when setting and pursuing your professional goals. The guide offers tips on how to have productive conversations about your objectives.

Being proactive in managing your career and discussing your goals with your manager is critical, especially as FY24 planning is on the horizon. The sooner you start having these discussions, the better prepared you’ll be.

In addition to the goal-setting template, I’ve also prepared a webinar where I share additional strategies and tips for having a successful goal-setting conversation. You can access the webinar at RodCherkas.com.

As we all work towards our objectives, it would be interesting to know – what is one goal you’ve set for the rest of the year that you think will position you favorably for the outcomes you desire? Feel free to share in the comments below or drop me a message on LinkedIn.

Let’s work together to make the second half of this year count. Remember, success begins with clear and strategic goal setting.

To purchase a copy of The Chief Customer Officer Playbook, click here or search the title on Amazon.com/Amazon.ca.

Rod Cherkas

Rod Cherkas is a well-respected consultant, advisor, author, and speaker. He has been a post-sale executive at several of the world’s most customer-centric companies including Intuit, RingCentral, Marketo and Gainsight. He is the founder and CEO of HelloCCO, a strategy consulting firm that partners with innovative companies across diverse industries to develop, execute and scale strategies for their customer-facing functions. His clients rave about their “repeatable results with Rod”.

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