The Essential Playbook for CCOs and any Leader Who Aspires to be a CCO
This book will enable you to accelerate your career and deliver predictable, repeatable results.
The Chief Customer Officer Playbook is essential for CCOs and any leader who aspires to be a CCO.
Being a Chief Customer Officer can be the most rewarding role you will ever have. It requires you to achieve a balance of strong results for customers, employees, and your company.
You can develop and master the skills you need to be a successful CCO. This book will show you how to accelerate your career growth, build your confidence, and deliver stronger, repeatable results.
Now more than ever, customer-facing leaders need to differentiate themselves in an increasingly competitive and challenging market. You must consistently show that the skills you possess and the strategies you apply translate into organizational success.
This book will help you:
Build strong cross-functional relationships
Optimize results from metrics that matter
Establish deep customer connections
Communicate effectively and tell stories
Demonstrate strategic thinking
Drive change during growth and scaling
Maximize opportunities during economic uncertainty
Create and share thought leadership
Available Now!
Order in bulk to take advantage of exclusive opportunities to work with Rod!
Praise for The Chief Customer Officer Playbook
About the Author - Rod Cherkas
Rod Cherkas is a well-respected consultant, advisor, author, and speaker. He has been a post-sale executive at several of the world’s most customer-centric companies including Intuit, RingCentral, Marketo and Gainsight. He is the founder and CEO of HelloCCO, a strategy consulting firm that partners with innovative companies across diverse industries to develop, execute and scale strategies for their customer-facing functions. His clients rave about their “repeatable results with Rod”.
The Chief Customer Officer Playbook is a great resource for customer-facing organizations.
Order in bulk and take advantage of these opportunities to work with Rod:
25 Copies
Rod will facilitate a virtual Author Q&A with your team for up to 60 minutes.
50 Copies
Rod will facilitate a virtual Author Q&A with your team and provide your most senior leader who is or aspires to be a CCO an hour of advisement.
100 Copies
Rod will come to your organization and spend a half day working with your team on a topic of your choice.
To take advantage of one of these bulk order options, please contact Rod@hellocco.com
Available Now!
Order in bulk to take advantage of exclusive opportunities to work with Rod!
